If you cannot pay your energy bill due to financial difficulties, one of our flexible payment arrangement plans or energy assistance options may help.
Payment arrangement self-service options
For fastest service, we offer self-service options to make a payment arrangement. Our self-service options are available at your convenience and offer the same terms as those provided by calling us. All options are available 24 hours a day, seven days a week.
Peoples Gas app
Contact us if you prefer to call
(Monday - Friday: 7 a.m. - 7 p.m., Saturday: 7 a.m. - 3 p.m.)
Energy assistance options
Financial assistance to help eligible customers pay their energy bills.
Company- and customer-funded heating grants.
Contributions to our Share the Warmth program help others with their natural gas bills.
Medical certificates can prevent service disconnection for qualified customers.
Assistance for military families facing hardship when a home’s primary occupant is in active military service.
Notification to a third party if your account becomes past due.
State and federal financial assistance for eligible households for energy-saving services.
Loans and grants are available for rehabilitation projects in owner-occupied buildings with up to four units.
Help for low-income, elderly homeowners living south of North Avenue to maintain healthy and safe living conditions.