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Home / Payment & Billing / Financial and energy assistance
The Community and Economic Development Association (CEDA) is now open and taking LIHEAP applications via phone.
Please call the intake site phone number nearest you for assistance. If customers are having difficulty
paying their bill, we will work with them to arrange a
payment plan or discuss financial assistance options. Customers can find additional information by calling 866-556-6001.
The Low Income Home Energy Assistance Program (LIHEAP) provides financial assistance to help customers on limited incomes pay their energy bills.
For eligible households, there are three different ways to receive assistance under LIHEAP:
Eligibility and the amount of grants depend on household size and the last 30 days of gross household income prior to filing an application.
The State of Illinois has created a new website to allow residents to pre-apply.
Customers can fill out information on the website and it will be forwarded to the appropriate agency.
Customers should call the Community and Economic Development Association (CEDA) at 800-571-2332 or use the CEDA Energy Service Site Locator.
Applicants are required to submit: