father hugging children

Additional relief available to help residential customers stay connected

Governor J.B. Pritzker and the Illinois Department of Commerce and Economic Opportunity (DCEO) announced $150 million in utility bill assistance through the Help Illinois Families Program. Low-income households can receive utility bill assistance through the Low Income Home Energy Assistance Program (LIHEAP). Customers should go to cedaorg.net or call 800-571-2332 for more information or to apply.

Household size 30-day income Annual income
1 $2,147.00 $25,760.00
2 $2,903.00 $34,840.00
3 $3,660.00 $43,920.00
4 $4,417.00 $53,000.00
5 $5,173.00 $62,080.00
6 $5,930.00 $71,160.00
7 $6,590.00 $79,081.00
8 $6,737.00 $80,838.00

Reconnection fees waived

Reconnection fees for qualifying low-income customers will be waived through June 30, 2022. However, any balance due must be repaid before reconnection.

Extended deferred payment arrangements

Residential customers who have fallen behind on their bills are eligible for a payment plan. For low-income households that participate in LIHEAP, deferred payment arrangements are available for 18 months with a 0% down payment.

For all other residential customers, deferred payment arrangements are available for 18 months with a 25% down payment. Customers can apply online, with the Peoples Gas app, or by calling 866-556-6001, through July 31, 2022.

Please act now to stay connected while these assistance options are available.