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Home / Payment & Billing / Rates
Natural gas is an important part of everyday life. So it's nice to know that you
can rely on Peoples Gas to keep your home
You can also count on us to provide the information you need to manage your energy costs.
A good way to start is by understanding the rates you see on your monthly natural gas bill.
To find your rate, look at the top section of your bill under the service classification section. The image below shows a bill for a Rate 1 Heating Sales customer.
Heating customers are customers who use gas as their principal source of space heating. Non-heating customers are customers who do not use gas as their principal source of space heating. The rates for Heating Customers differ from those for Non-Heating Customers. If you have questions about the difference between the "Heating" and "Non-Heating" designations or would like to request an inspection to make sure your service is classified correctly, please call us at 866-556-6001.
"Sales customers" served under Rate 1 purchase natural gas directly from
Peoples Gas, which also delivers the
gas as a bundled service. "Transportation customers" served under Rate 1 purchase
gas from an alternate supplier through the Choices for You program, although
Peoples Gas is responsible for delivering
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The following charges appear on your monthly gas bill:
The delivery charge is made up of a customer charge, a volumetric distribution
charge and a storage charge.
The customer charge covers many of the fixed costs to deliver safe and reliable
natural gas. These costs exist regardless of how much gas a customer uses. Fixed
costs include expenses related to:
The volumetric distribution charge on your bill varies each month based on how many
therms of gas you use. The storage charge covers some of the costs associated with
the storage of natural gas.
* Includes charges set by the State of Illinois to fund
weatherization, energy assistance, renewable energy grants, adjustments allowed by
Illinois Public Acts 96-0033 and 99-0906.
The Gas Charge is for the purchase, transportation and storage of gas, as
well as the management of gas supplies for our customers. This charge
includes the actual price we pay to purchase gas from suppliers, including
the costs of interstate pipeline transportation and storage services (these
charges vary each month, depending on the market price of natural gas.)
Note: Peoples Gas
does not profit from the price of gas, which appears on your bill as the
Gas Charge. This charge reflects Peoples Gas'
actual cost for gas.
See a list of Historical gas charges.
Each month, your bill may include a charge
that pays for the costs related to energy efficiency and on-bill financing programs
mandated by Illinois Public Act 96-0033. The programs offer incentives for customers
to make energy-saving improvements to their homes.
A charge that pays for the cleanup from past manufactured gas operations.
This adjustment applies to Sales Customers only. Factors of 0.0288 for Heating Customers
and 0.0508 for Non-Heating Customers applied to the gas charge on your bill to pay for gas
supply-related uncollectible accounts expenses.
This tool separates the amount we charge to deliver gas from customers' energy
use and taxes. Generally, when weather is colder than normal, customers will
receive a credit and when it's warmer than normal, customers will receive a
charge. The adjustment relates only to the cost for delivering gas to you. It does
not in any way affect charges for the gas you use.
A percentage filed monthly with the ICC that pays for the costs of qualified infrastructure
investments allowed by Illinois Public Act 98-0057.
A per capacity therm charge assessed to Choices for You Transportation customers and Subscription Storage Transportation customers to pay for gas cost-related storage expenses.
A separate per therm adjustment filed monthly with the ICC related to interstate storage and transportation services.
The natural gas rate for residential service is designed to serve:
If you live in an apartment, condominium or other building where three or more
units are served by one meter, the Peoples Gas rates for business applies.
Customers signed up for our supplier choice program can learn about their charges.
The Natural Gas Rate for Residential Service provides uninterrupted
service to your home, except in emergencies. This means gas is available to
you whenever you need it. The only exception — as with any gas
service — is when unexpected events occur such as a interruption due to
digging into a gas line. When this happens,
Peoples Gas responds immediately
to restore service as soon as possible.
The amount of gas flowing through your meter is measured in "hundred
cubic feet" (CCF). But you are charged based on the average heat content
of the gas delivered to your home — or the number of therms you use.
One therm is equal to 100,000 British Thermal Units (BTUs). One BTU
represents the amount of heat needed to raise one pound of water one degree
Fahrenheit at sea level.
Your bill shows how much gas (CCF) you used for the past month and a
calculation that converts the amount of gas used (CCF) to reflect the heat
content of the gas (therms). The heat content of gas may vary.
Peoples Gas determines the heat
content of gas received from our supplier for the past month. The result is
shown on your monthly bill.