How choice works

When customers buy gas directly from Peoples Gas, they are purchasing a "bundled sales service." The cost of gas and transporting supplies are combined into one retail price.

Choice programs "unbundle" traditional utility service, allowing customers to buy gas from gas suppliers while still relying on Peoples Gas to deliver supplies to their premises. Typically, the customer works with a third-party energy marketer, who contracts to provide a certain quantity of gas for delivery over a certain period of time. You can generally count on a marketer/supplier to:

  • Purchase gas on your behalf
  • Arrange transportation, storage and delivery
  • Assist with load balancing during usage peaks and valleys and avoid penalties by trading on the spot market
  • Audit and reconcile your natural gas bills and review your contracts with utilities