Please call us immediately if you think you may have a natural gas leak or emergency. We will send a technician to investigate the source of the smell at no cost to you.

Natural Gas Leaks

Natural gas has a distinct, pungent odor so it is easy to detect. Leaking gas can cause an explosion and fire.

If you smell a weak odor of natural gas:

  • Open the windows.
  • Check for an extinguished pilot light.
  • If a pilot light is out, wait for the gas odor to go away before relighting.

If you can't find the source of the leak:

  • Get everyone out at once.
  • DO NOT use the telephone or a lighter.
  • DO NOT turn any electrical switches or lights on or off.
  • Go to a neighbor's and call Peoples Gas immediately at 866-556-6002.

If you smell a strong odor of natural gas:

  • Open the windows
  • Get everyone out at once.
  • DO NOT use the telephone or a lighter.
  • DO NOT turn any electrical switches or lights on or off.
  • Go to a neighbor's and call Peoples Gas immediately at 866-556-6002.

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WEC Energy Group