woman using phone sitting on couch

Help us help you

Update your info

Make sure we have your preferred contact information so we can quickly assist you with your energy service or contact you during an emergency.

Contact information

my account information screen shot showing example circling the location of update profile link Please take a few minutes to sign in to your account and use the “Update profile” link to verify or update:

  • Phone number
  • Email address


You can request billing and payment notifications by text, email or both — so you never miss a payment.

From the Account Summary page, simply scroll down to Preferences and select “Manage notification settings.” Choose the options and contact methods that meet your needs.

Sign in to My Account to verify and update your contact information and notification settings.

My Account

Or call 866-556-6001

For more options and convenience, download our app

Download on the App Store     get it on Google Play
Or text PGL to 91924