You can change suppliers once each billing cycle. However, suppliers
may charge a fee to terminate a contract early. Check with your current
supplier before making any changes.
You can contact your supplier to terminate the process or you can
notify us in writing directly at the address below. Your transportation
service agreement requires a 30-day notification.
Are there penalty charges for terminating my service?
Your supplier may charge a fee to terminate a contract early. Check
with your current supplier before making any changes. In addition, your
agreement with the utility has a provision that allows us to impose
Standby Demand Charges on customers who terminate their contract early.
Customers new to the transportation program are assigned a contract
account used to bill certain administrative and other charges not billed
at the (premise) account level. A premise account shows consumption by
meter and other charges, such as customer service charges, distribution
charges and standby demand charges. A contract account does not.
Suppliers arrange for transportation of customer-owned gas through
interstate pipelines to the
Peoples Gas system. Gas is
then transported through our distribution system to your premises.
Transportation Service Agreements have a one-year term that expires
on April 30 and automatically renews for an additional year. Program
changes can be made at contract renewal time. Your supplier is fully
aware of program options, procedures and deadlines.