Basic PEGASys Function
All Choices for YouSM suppliers need to use PEGASys® to enroll customers, view delivery requirements and receive billing information. As a PEGASys user, there are basic functions that you will use to navigate through the Choices for You ledgers and reports. Please refer to the PEGASys contract for more information.
If you are not currently a PEGASys user, call 800-264-8026 for more information.
- Generally, all information in the Choices for You panels or reports can be sorted by the various column headings. Either click on the column heading you want to sort on or choose 'Sort' under View on the Menu Bar.
- All Filters have a 'Save as default' feature. You can save your filter options as a default by marking the 'Save as default' box in the lower left corner of the panel.
- All reports and panels can be printed by either clicking the 'Print' button on the panel or by selecting 'Print' under File on the Menu Bar.
- Suppliers participating in Peoples Gas Choices for You programs will be assigned Pool Numbers.
- You can export data from numerous windows within PEGASys to several common Windows software applications.
- The file Import function allows you to Import Charges and Adjustments for Billing or Import Enrollment requests.
- A Help Icon is provided online to assist anyone with questions on how to navigate or utilize the features available on the PEGASys system. The Help Icon can be accessed anytime with a right click of the mouse while in any panel.
List of PEGASys® Enrollment/Termination Notes
- Customer switching suppliers.
- Supplier switch was not processed.
- Account terminated prior to becoming active.
- Enrollment accepted pending an actual meter read within 30 days.
- Actual meter read was received — enrollment was processed.
- Actual meter read was not received within 30 days of initial enrollment request.
- Customer's account no longer active.
- Supplier not certified to service customer.
- Ineligible account. Annual usage exceeds 50,000 therms.